Cassowary Coast Domestic and Family Violence Service (CCDFVS)

Supporting women and children affected by domestic and family violence.

If you or someone you know is currently experiencing, or has experienced domestic and family violence, support is available.

The CCDFVS is able to provide:

  • Adult and child counselling
  • Case management
  • Court support
  • Crisis intervention
  • General support
  • Assistance with DFV orders
  • Safety planning and risk assessments
  • Assistance with security upgrades
  • Advocacy
  • Information and
  • Referral services.

Services are provided in Innisfail, Tully, Mission Beach and Cardwell.

For more information or to see one of our Counsellors please call 4068 1004.


Does this sound familiar?

The relationship is great, everything’s going well (Honeymoon phase)
Walking on egg shells, moody, nit picking yelling (Tension building phase)
Smashing belongings, violence, hitting, choking, rape (Acute explosion phase)
This is the cycle of violence; let us help you break the cycle.

What is Domestic and Family Violence (DFV)?


Broadly domestic violence includes;
• physical
• sexual
• emotional,
• psychological and
• financial abuse

It also includes any threatening and/or controlling behaviours, including the use of spiritual or cultural beliefs, to justify violent or abusive behaviour. 

DFV involves an ongoing pattern of behaviour by the perpetrator aimed at controlling the other person through fear.
It can occur within any relationship, towards any person, at any time.

What is the CCDFVS?

The goal of the CCDFVS is to provide support for women and children affected by DFV, including those people who are currently experiencing or have experienced DFV in their lives.

Getting help

Domestic and Family Violence is not your fault.
You are not alone, we are here to help.
Call us on 4068 1004


Counselling is a therapeutic process.

Counselling provides a compassionate, non-judgemental environment allowing individuals to express their feelings, to understand and manage identified emotions, behaviours and relationships.

Counselling aims to reduce a person’s distress, confusion and conflict in the medium and longer term.
Counselling can assist a person to cope with challenges and make positive changes in their lives.

Child counselling

Children cannot be shielded from the effects of DFV and are at risk of significant harm.

Children witnessing DFV consistently show higher rates of depression, anxiety, trauma symptoms, behavioural and cognitive problems than children and young people not living with DFV. 

The CCDFVS ensures that child counselling services are delivered in an age appropriate manner, tailored to meet the needs of the young person.

Court Support

The CCDFVS provides weekly court support in Innisfail (Tuesdays) and Tully (Thursdays).
Court support services assist people who have experienced DFV and have to attend magistrate’s court.

The CCDFVS court support can provide:
• assistance preparing applications
• information regarding DVO order conditions and court processes
• emotional support during court
• advocacy with court staff and police

By contacting us prior to your court date, we are able to provide you with a better court support service, tailored to meet your needs. We are here for you to provide emotional and practical support before, during and after court. However no appointment is necessary for court support and our worker is available on the day to respond to any questions you may have.

We are here to help, but unfortunately we cannot provide legal advice.
For legal advice call Legal Aid on 1300 65 11 88

Staying safely in your home

The CCDFVS can provide assistance in developing options to remain safely in your home close to social and community supports, including friends and family, school and work.

Privacy & Confidentiality

We understand confidentiality keeps you and your family safe! We respect your right to privacy and we do not discuss your information with anyone without your consent.

Important numbers

In an emergency dial: 000
DV Connect: 1800 811 811 (24hrs)
Lifeline: 13 11 14 (24hrs)
Men’s Line OZ: 1300 364 277 (24hrs)
Men’s Line QLD: 1800 600 636
1800 Respect: 1800 737 732 (24hrs)
Parent’s Line: 1300 30 1300
Kid’s Helpline: 1800 55 1800
Legal Aid: 1300 65 11 88


In an emergency always dial: 000.

Even if you have no mobile credit you can still call 000.

The Cassowary Coast Domestic and Family Violence service is proudly funded by the Queensland Government through the Department of Communities, Child Safety and Disability Services.



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